CUSTOMER FOCUS

The customer focus approach that OPSYS adapts and implements for its customers since its establishment, it is continuously improved in conjunction with its practicability, liability and loyalty. This is designed to be timely and financially effective for its clients. The major characteristics of this policy are as follows:�

• Understanding of the customer's needs and special demands by the time that a specific project is being started.
• Development of detailed offers including the time schedules under which a project is to be completed.
• Execution of the donated projects due to the agreed time limits with parallel information with the customer relatively to the progress been made for that specific project.
• Comprehensive and effective communication with the client during the project's development period of time.

CUSTOMER SUPPORT

OPSYS strategic policy constitutes the creative thinking provision which it has shown that it leads to proven results. OPSYS believes that services and products which are not followed by the necessary after sales support, it would be unprofitable in the future.

OPSYS experience suggests that the customer after sales support is a useful tool by which the net value of the services and of the products obtained by a customer is upgraded.

COMPETITIVE BENEFITS

• Response and customer support 24/7,
• Time and Money effectiveness,
• After sales customer support, Flexibility
• Experience